Shipping and Delivery Policies
ORDER PROCESSING TIME:
While we work to carefully pack and ship your order as quickly as possible (typically within 24 hours), all orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
SHIPPING OPTIONS:
We currently only offer standard ground shipping inside the continental United States. Tracking information will be provided once your package has shipped.
To make a special shipping request, please contact us at robardspottery@gmail.com prior to placing your order. We cannot guarantee approval of special shipping requests, but will be happy to look at any potential options with you.
TRANSIT TIME:
Transit time within the continental US is 1 to 5 business days. Tracking information will be provided once your package has shipped. All orders ship out of Tallahassee, FL.
SHIPPING RATES:
Shipping rates are automatically calculated during checkout. Free shipping on orders over $300.